Violence in the Workplace
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Learning Objectives
- Recognize individuals prone to violent behavior.
- Identify proven techniques to diffuse dangerous situations.
Course Outline
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1. Overview
- About this course…
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2. Violent Behavior
- Categories of Workplace Violence
- Reporting Workplace Violence
- The Reporting Process
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3. Effects of Workplace Violence
- Effects of Workplace Violence
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4. Personality and Motivating Factors
- Personality Indicators
- Motivations
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5. Capability
- Scenario: Look for the Signs
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6. Strategies for Defusing Dangerous Situations
- Common Errors
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7. Conclusion
- Conclusion
Group Discount for Corporate Accounts
VIDEO TESTIMONIAL
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