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Trending and Analysis - Global

You cannot continuously improve unless you constantly evaluate your performance. The best way to improve safety is to follow through on your plans and then analyze the results to see if there is room for improvement. Take this course to learn about the data you should analyze, what it can tell you and how you can follow up. Ideal learners include managers, supervisors and safety committee members.

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Learning Objectives

Recognize the importance of measuring the effectiveness of incident management systems.
Define lagging and leading indicators.

Recall best practices for following up on corrective actions.

Course Outline

1. Introduction
1. Welcome
2. Introduction
3. Introduction – What It’s All About
4. Introduction – Mindset
5. Learning Objectives
2. Incident Management
1. Incident Management
2. Knowledge Check: Why Analyze?
3. A Note about Trending and Analysis
3. Indicators
1. Lagging Indicators
2. Trending and Analysis – Lagging Indicators
3. Keep Asking WHY
4. Leading Indicators
5. Leading Indicators, continued
6. Trending and Analysis – Leading Indicators
7. Trending and Analysis – Leading Indicators Example
8. Trending and Analysis – Leading Indicators Example, continued
9. Learning Activity: Lagging and Leading Indicators

4. Follow-Up
1. Trending Patterns: A Questioning Mindset
2. Example Questions
3. Visibility
4. Monitor and Follow Up
5. Monitor and Follow Up, continued
6. Knowledge Check: Best Practices
5. Summary
1. Summary