15% Discount on OSHA 10 & 30 Courses - Code: MY15

Managing Conflict

Managing Conflict

The ability to deal effectively with conflict is a critical life skill at work and at home. How you choose to deal with conflict is one of the aspects of your personality that makes you more or less attractive as a colleague and friend. Individuals who are able to manage conflict tend to operate more efficiently and reach higher levels of job and personal satisfaction than those who don’t handle conflict well.

PRICE
$ 99.95
LANGUAGE
English
CEU
CEU 0.0
Bullet Points Green Tick Complete Online Bullet Points Green TickCompletion Certificate Bullet Points Green TickJob Aid (Study guide)
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Learning Objectives

  • Recognize the five different styles used to handle conflict.
  • Identify how to approach and resolve conflict successfully in the workplace.

Course Outline

  • 1. Overview

    1. About this course…
  • 2. Conflict Resolution Styles

    1. Conflict
    2. Underlying Causes and Choices
    3. Conflict Resolution Styles
    4. Find Common Ground
  • 3. Selecting Styles

    1. The Best Style
    2. Choosing a Style
    3. Collaboration
  • 4. Collaboration Guidelines

    1. Effective Collaboration
    2. Separate Personalities and Eliminate Fault
    3. Step-by-Step Approach
  • 5. Application

    1. Scenario — On the Job
    2. Scenario — Collaboration
  • 6. Conclusion

    1. Conclusion

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VIDEO TESTIMONIAL

DANIEL DOWELL

SOUTH CAROLINA

RUSTY WOODARD

TEXAS

MARCO ASCENCIO

ILLINOIS

JEFF STARR

SOUTH CAROLINA

ROBERT HEALY

MASSACHUSETTS

EDDY ESTRADA

TEXAS

DANIEL DOWELL

SOUTH CAROLINA

CHIKEITHA HARIS

MICHIGAN

JOSE BEDOLLA

CALIFORNIA



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Managing Conflict
$99.95

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