Hiring and Firing
Satisfied Customers
Learning Objectives
- Recognize several tools that will assist you in the hiring and firing processes.
- Identify how to handle difficult employee situations.
Course Outline
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1. Overview
- About this course...
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2. Government Agencies
- EEOC
- State and Local Laws
- Five Federal Acts
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3. Hiring
- Seven Steps to a Successful Hiring Process
- Company-Specific Policies
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4. Assessing Applicants
- Questions You Can Ask
- Asking Prohibited Questions
- Scenario
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5. Testing
- Medical testing restrictions
- Illegal drug testing restrictions
- Psychological testing restrictions
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6. Firing
- Basic Guidelines
- “Employment at Will”
- Communications
- Equitable Treatment
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7. Conclusion
- Conclusion
Group Discount for Corporate Accounts
VIDEO TESTIMONIAL
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