Doing the Right Thing for Customers and Business Partners
Satisfied Customers
Learning Objectives
- Recognize how to build strong relationships with our customers and business partners.
- Recognize how to protect the privacy of our customers and business partners.
Course Outline
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1. Overview
- About this course…
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2. Earning Trust
- Importance of Trust
- Scenario — Making and Meeting Commitments
- Doing the Right Thing
- Upholding Trusting Relationships
- Company Expectations
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3. Quality and Service
- Making Customers Happy
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4. Protecting Privacy
- Scenario — Proprietary Information and Privacy
- Doing the Right Thing
- It’s About Trust
- Protect Information Like It’s Our Own
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5. Fair Treatment
- Treating Our Competitors Fairly
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6. Conclusion
- Conclusion
Group Discount for Corporate Accounts
VIDEO TESTIMONIAL
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