15% Discount on OSHA 10 & 30 Courses - Code: MY15

Doing the Right Thing for Customers and Business Partners

Doing the Right Thing for Customers and Business Partners

What do you know about customers? You actually know quite a bit. After all, you spend a lot of your life being a customer. Whenever you walk into a store, stop at the bank, check your mail, or view a television commercial, there’s a company out there that’s trying to earn your business — and keep you as a customer. Being customers ourselves helps us to recognize that the only way to attract new customers and keep the ones we have is to show them that they can trust us. We must demonstrate that we run our business with integrity and that we keep our promises.

PRICE
$ 99.95
LANGUAGE
English
CEU
CEU 0.0
Bullet Points Green Tick Complete Online Bullet Points Green TickCompletion Certificate Bullet Points Green TickJob Aid (Study guide)
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Learning Objectives

  • Recognize how to build strong relationships with our customers and business partners.
  • Recognize how to protect the privacy of our customers and business partners.

Course Outline

  • 1. Overview

    1. About this course…
  • 2. Earning Trust

    1. Importance of Trust
    2. Scenario — Making and Meeting Commitments
    3. Doing the Right Thing
    4. Upholding Trusting Relationships
    5. Company Expectations
  • 3. Quality and Service

    1. Making Customers Happy
  • 4. Protecting Privacy

    1. Scenario — Proprietary Information and Privacy
    2. Doing the Right Thing
    3. It’s About Trust
    4. Protect Information Like It’s Our Own
  • 5. Fair Treatment

    1. Treating Our Competitors Fairly
  • 6. Conclusion

    1. Conclusion

Group Discount for Corporate Accounts

VIDEO TESTIMONIAL

DANIEL DOWELL

SOUTH CAROLINA

RUSTY WOODARD

TEXAS

MARCO ASCENCIO

ILLINOIS

JEFF STARR

SOUTH CAROLINA

ROBERT HEALY

MASSACHUSETTS

EDDY ESTRADA

TEXAS

DANIEL DOWELL

SOUTH CAROLINA

CHIKEITHA HARIS

MICHIGAN

JOSE BEDOLLA

CALIFORNIA



Enroll Now
Doing the Right Thing for Customers and Business Partners
$99.95

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